This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app? When do we collect information?

  • When ordering on our site, as part of the buying and selling process, you may be asked to enter your name, email address, mailing address, phone number or other details.  We also collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site to help you with your experience.

  • When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

How do we use your information? 

  • Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

  • With your permission we may use the information we collect from you in the following ways:

    • To personalize your experience.

    • To improve our website in order to better serve you.To allow us to better service you in responding to your customer service requests.

    • To administer a contest, promotion, survey or other site feature.

    • To quickly process your transactions.

    • To ask for ratings and reviews of services or products

    • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information? 

  • Your personal information is contained behind secured networks. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology and stored with a AES-256 encryption. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. We also follow all PCI-DSS requirements and implement additional generally accepted industry standards.

  • All transactions are processed through a gateway provider and are not stored or processed on our servers.

Consent

  • How do you get my consent?
    When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

  • How do I withdraw my consent?
    If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@VapeItPro.com or mailing us at: Vape It Pro 4643 Kester Ave, Unit 8, Los Angeles, CA, 91403, United States.

Age of Consent

  • By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Cookies

  • We use cookies to:

    • Help remember and process the items in the shopping cart.

    • Offer better site experiences and tools in the future.

    • Understand and save user's preferences for future visits.

    • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

  • You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled. It may affect the user's experience that make your site experience more efficient. However, you will still be able to place orders.

Third-party disclosure

  • We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice.

  • Our store is hosted on BigCommerce Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.Your data maybe stored through BigCommerce data storage, databases and the general BigCommerce application. They store your data on a secure server behind a firewall. For more insight, you may also want to read BigCommerce Terms of Service here or Privacy Statement here. 

  • We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

  • In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
    In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
    As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

  • Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

  • Links : When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Changes to this Privacy Policy

  • We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

  • If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Contact Information

  • If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact at hello@vapeitpro.com or by mail at Vape It Pro [4643 Kester Ave, 8, Los Angeles, CA, 91403, United States]